PROFESSIONAL SERVICE

This service is a customer management service for IT resources (information and technology). These services include the management of human resources, network systems and infrastructure as well as the integration of all activities of these information and technology resources.

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  • Engineer On Site (EoS)

    Services that dedicate PANDUCITINET IT personnel to handle customer information and technology needs and are placed at the location of the customer concerned. This service makes it easy for customers to meet the needs of competent individuals to handle various scopes of IT work in their organizations.

  • Maintenance Support

    Technical support services for information and technology that can be done online (with software via the internet) or offline (visits by PANDUCITINET personnel to customer locations). Maintenance Support can be scheduled according to customer requirements.

  • Management Network

    This service is a service that provides design, builds, supports the monitoring and handling of customer information and technology resources on a regular basis.

    This form of service combines the online monitoring process (using software) and the offline way in the form of visits by PANDUCITINET technician personnel.

    This service covers all network devices including internet, routers, switches, wifi, firewalls, bandwidth management and VPN at the customer’s location. The goal is to increase the availability and performance of the customer’s network.

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Years experienced

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Certified experts

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End user satisfaction

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Service desk

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National reach

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Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why Pandu Citinet management and monitoring services have become critical to IT.

  • Service desk

    Pandu Citinet 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    Pandu Citinet ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

  • Applications

    Pandu Citinet supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Managed services plus

    Pandu Citinet provides advanced management tools to clients who want to take their IT Service Management to a higher level.

COMPANIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Pandu Citinet has you covered with industry compliant solutions, customized to your company’s specific needs.

Why choose us

6 REASONS TO PARTNER WITH PANDU CITINET

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 54+ cities covered, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

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How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.