FIXING ISSUES BEFORE THEY HAPPEN

Imagine several months passing without having to worry about an IT-related issue. No hassles over software updates or integration, no frustration around downtime and no lost sleep over a security breach. You’re away from the office, feeling confident that your company’s complete IT infrastructure is being fully taken care of.

The long and short of it: Our Managed IT services give you the best value for the money. It proactively provides seamless technology integration, updated systems and expert technical support at all times—not just when something breaks.

It meets all of your IT needs, plus increases your team’s efficiency and productivity.

  • Internet FO Broadband (Primelink SOHO)

    The need for an internet connection with a large bandwidth capacity with guaranteed network quality, by utilizing metro ethernet and fiber to the home (FTTH) technology, the quality of the PRIMELINK SOHO connection is guaranteed 99.5% SLA without downtime, making this service suitable for business and corporate needs .

  • Internet Air FO Broadband (Primelink Air FO)

    Using an internet connection infrastructure in the form of a series of radio transmitter networks operating at the 5GHz / Air FO frequency. Primelink Air FO is free from the influence of signal disturbances and weather changes. All Primelink Air FO features (bandwidth capacity, usage procedures and safety for users) can be fully customized based on user needs. The advantages of Primelink Air FO are simple infrastructure so that maintenance is relatively easy, this can minimize the risk of downtime and speed up the connection repair process if downtime occurs.

  • Internet FO Dedicated

    Dedicated Internet with 24 hours connection to the Global Internet with dedicated bandwidth allocation (1: 1), to ensure the best network performance at any time.

    Uses the FO network so all users in the office can share the connection at high speed. With this service, you can send and receive email faster, download large files, watch online streaming or even a VPN (Virtual Private Network) for a connection to the head office.

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Our Managed IT services will help you succeed. Let’s get started

Solutions

COMPREHENSIVE IT SERVICES INCLUDE

  • Network

    Cloud services are network dependent, which is why Pandu Citinet management and monitoring services have become critical to IT.

  • Service desk

    Pandu Citinet 24/7 support is about maximizing service efficiency, resolving problems and driving continuous service improvement.

  • Infrastructure

    Pandu Citinet ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

  • Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximizing uptime and employee productivity.

  • Applications

    Pandu Citinet supports Software as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

  • Managed services plus

    Pandu Citinet provides advanced management tools to clients who want to take their IT Service Management to a higher level.

COMPANIES WE SERVE

WE WORK WITH GLOBAL BRANDS

Our vertical solutions expertise allows your business to streamline workflow, and increase productivity. No matter the business, Pandu Citinet has you covered with industry compliant solutions, customized to your company’s specific needs.

Why choose us

6 REASONS TO PARTNER WITH PANDU CITINET

  • conversations-4872_af60b258-251e-41af-b238-dfb706d7b3d4

    Quick response

    We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

  • diploma-2983_a6bb0b64-dbc1-431e-ac00-a83597982a0

    Experienced

    In more than 54+ cities covered, we have gained experience in a wide spectrum of technologies, industries, and application types.

  • messaging-app-4876_473fc710-9ecc-4785-9e78-8c9f00ae9498

    No geek speak

    You deserve to have your questions answered in plain English. Our technicians will clearly explain what is happening so you understand.

  • flag-2979_1fd1d414-4b4f-4887-a94a-493ba8e0b0c7

    Business savvy

    We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.

  • source-code-1900_d2c3a8cb-9d49-47a9-aa2d-152f24e446d6

    One Stop Shop

    We handle all aspects of your IT infrastructure including hardware, software management and any other related technology needs.

  • happy-emoji-2947_45d5bb03-c67d-4e73-a316-a5e7f4a9f2f7

    100% Satisfaction Guarantee

    We want you to be completely satisfied with our services. We will do whatever it takes to make you happy. No hassles, no problems.

Stop wasting time and money on technology. Explore our company

How It Works

GET A IT SOLUTIONS QUOTE

Please contact our team or complete the form below. A representative will contact you shortly.

  • Let’s Talk

    We’ll chat about your business, how you use technology, and what you want to get out of IT.

  • Choose Your Plan

    If we’re the right fit, you’ll choose the IT service agreement that works best for your organization.

  • Start Your IT Experience

    Within days, you’ll be experiencing IT like never before.